Scofield's Total Value Commitment:
Every Product.
Every Employee.
Every Job.
Every Time.
What is Total Value Commitment? It’s the culmination and continuation of a long line of innovative, industry-leading products backed by involved, hands-on customer service extending back just short of 100 years.
Total Value Commitment is something we’ve practiced from Day One: quality products delivered with attentive, meaningful support. It begins with advanced technical & product innovation supported by educational programs and the industry’s toughest quality control. It continues with our highly knowledgeable staff, whose main function is to ensure your success.
If you have a question, need a color, or have a product application you need help with - your Scofield rep – and all of us here - will work with you until you get what you need. We also support your order delivery through our attentive, knowledgable Customer Service Department. Scofield’s Marketing Department is continually exploring ways to combine our collective efforts and develop new business for all of us. You’ll find the same thought, care, corporate and hands-on support throughout our extensive distributor network.
The L. M. Scofield Company has always been a family business. Scofield customers are our Extended Family Members. Our Total Value Commitment’s corporate lineage spans almost one hundred years. We have a strong, international family tree of distributors we support and respect.
The Scofield brand of innovative products has always led our industry in quality and design. All for our family of contractors who know they can always depend upon their relationship with Scofield.
Scofield exists to serve our customers. The embodiment of Total Value Commitment is that everything we do is designed to help make contractors successful in business, successful in craft and most importantly, successful in end results.
Scofield’s Total Value exists in everything that comes before, during and after the sale. Our commitment is to produce and sell the highest quality products available. It’s to you – our customers. We’ve been here for you with the innovative problem solving that created groundbreaking product categories everyone else has tried to follow; with hands-on customer support that starts with a question and never stops until a problem is solved. Total Value Commitment. Only with L. M. Scofield.
Total – Every product, every employee, every job, every time, past, present & future.
Value – Quality in/Quality out – Show your customers everything you do is geared towards giving them the best results. You’ll do a better job that will last longer. If you value your customers, use Scofield. We value you and your business.
Commitment – It’s what we have always done. It’s the only way we know how to do things. It’s what we are committed to always do.
A Historical Perspective
Founded in 1915 by engineer Lynn Mason Scofield, the L. M. Scofield Company redefined concrete for the building industry with its original line of LITHOCHROME® Color Hardener. In the roaring 20s, Scofield increased color and performance options by introducing CHROMIX® Admixtures for Color-Conditioned® Concrete and LITHOCHROME® Chemstain® Classic.
In the 1960s, company control passed to David R. Arnold, who oversaw expansion of Scofield’s products and color range. Under Arnold, the company introduced comprehensive technical documentation that helped develop industry testing standards. Scofield’s stringent quality control led to the industry’s most reliable coatings and finishes.
Today, under the leadership of Dave's son Phil Arnold, Scofield leads the industry it created. Scofield’s SOLACHROME™ High-SRI Concrete System reduces the Urban Heat Island Effect and has emerged a strong contributor to a building’s LEED ratings. Scofield continues to raise the bar with industry-leading Customer Service, solving customer problems in ways that can result in ground-breaking new methods and products.
Scofield’s custom products and innovating design techniques can be seen in homes, schools, churches, shopping malls and many other public and private spaces. With a worldwide distributor network and customers that have made Scofield a truly global company, Scofield’s Total Value Commitment represents all the ways Scofield has always approached its business and more importantly, its family of customers.
Total Value Commitment
